![]() ![]() False to you may not be false to me - maybe you don't care about gmail access, but I do, for instance. I've had a few issues that took a while to resolve, but the few times I've had major problems they've been taken care of quickly.ģ) Alerts are customizable, so it will probably take a bit of work to get them setup to your preferences. Also, if the server isn't responding for whatever reason the local machine holds the data for up to 30 days, giving you plenty of time to get the server back in shape without losing anything.Ģ) They have 24x7 phone support for both the business and home products. You can change the settings if you want, to fit your needs. 360 does backups and archiving of it's data, built in. I've also setup Spector Pro and eblaster for several people who had concerns with their children.ġ) No, never had data issues. We've been using it for years and would definitely recommend it. How is the support and the ETA on resolution? Have you had your data corrupted or lost? As Ezra said, we do appreciate the feedback. Scottcos, thanks from me, too, for your review. However, I wanted to make sure it was mentioned that much of it is configurable based on your own set of requirements and circumstances. In many circumstances, this can be a whole lot of data that takes a whole lot of space. Also, you may configure how often they are taken (every x seconds) and what actions (right-click, window opening, page loading, etc) will trigger them. Grayscale snapshots are generally acceptable and can save a bit of space over full color ones. ![]() First, you can can configure the quality of the screenshot. There are many configurable options that can affect the amount of space they consume, however. The majority of the space consumed by Spector 360 is consumed by the screen snapshots (screenshots). Hope my objective experience helps, lemme know if you have any other specifics.Īlso, if I may comment on something that scottcos said: Spector 360 eats hard drive space, be fully prepared with Terabytes of available data, depending on your retention policy. Spector 360 eats hard drive space, be fully prepared with Terabytes of available data, depending on your retention policy. ![]() Ultimately they will resolve your issue, but after you have pulled out whatever hair you have left. No matter how important you feel your issue is they move at their pace, which is usually one email per day. Support above tier 1 is slow to the point of infuriation. SpectorSoft is frequently slow in updating their workstation clients, so when a browser like Chrome or FireFox updates (which they do all the time) it will sometimes break their browser recordings Ultimately I think Spector 360 is definitely a superior alternative to most key loggers on the market, and I do recommend it, but let me give you my cons. It is expensive, but it has proven quite useful, and in some cases saved us money, so my vote would be yes, worth the purchase. Navigation through their dashboard application is very simple, their interface is quite friendly.ĥ. I have not experienced any false info, but a few false positive alerts, which I am sure is commonplace.Ĥ. If your issue is a simple tier 1 type issue, their support is fantastic, but if you have a more complex issue, their support moves at a snails pace, in some cases taking several weeks before ultimate resolution.ģ. We have had a few database corruption issues, but all issues were eventually resolved with little or no data loss.Ģ. Let me give you my answer to your questions from my experiences.ġ. We use Spector 360 in our office and it is really a mixed bag. ![]()
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